Location de voiture Philadelphie Aéroport International

This was my first time renting from this agency I was extremely impressed they gave excellent customer service very nice and kind people to deal with I will definitely be using them again for future travels

Booking online was easy but I still got hit with unexpected charges. I looked up the vehicle type to find out what the deposit would be and when I went to pick up the car it was an additional $500 over what the website said. The shuttle took long. There were about 2 of every other shuttle before Sixt shuttle pulled up. When I got to the office there was a long wait. However, THE STAFF. The staff saved the entire experience they were the best and still are. I still have a rental now, it's been 2 and a half months. Kelley should seriously be running the place if she isn't already. I was expecting to get a CLA BENZ or Lincoln MKZ or similar. But when they didn't have anything like that I was very annoyed. The company doesn't even carry C class Benz nor do they have Lincoln MKZ. They carried A class Benz which is not the same and put me in this long Volvo v60 which made me feel like a soccer mom in a station wagon and l did not like that feeling. But Kelley talked to me and tried to give me options and explained about the Volvo and how new it was and how she would try to switch me out into a Benz when they had another one check in. I never got switched out because when I came in the car had a hole in the tire so I left with the same car, the Volvo. Next time Demi tried to put me in an A Class but it was really small like an A 120 or something. There was an A 220 but someone had just pulled off in it so I was stuck with the smaller version that I really didn't like and it reeked of cigarette smoke. Demi went out of his way to have the car cleaned again and although I ultimately ended up keeping the same car (Volvo) again it was the fact that his service was amazing. There was another girl who was great and I can't remember her name but she joked and called herself the G.O.A.T. So if you read this you know who you are. Lol. But Kelley has been helping me with anything and everything during these months that I've had this car. Kelley is my go to. She's amazing and you should never let her leave this place in my opinion. The service and employees get 10 ⭐️ from me but I'm giving a 4 star for the company because of the wait and the class of cars on the website didn't match what was carried at the location and I never got the car that I thought I had reserved when I originally booked and paid in advance. But I will say that I ended up really liking the Volvo. It perfectly syncs with my devices and it has a touchscreen which saves me a bunch of heartache when I'm searching for directions while driving. Also, Sixt has a nice fleet with range rover's and Cadillac suvs it's just that you wouldn't know what they had based off of the information on the booking site.

Very smooth process, great cars on the lot. You will not be disappointed