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tiers","href":"/share/help-center/sections/utilisation-par-des-tiers/"}]}],"selectedIndex":9},"articleTitle":"Accident","content":" Comment dois-je me comporter en cas d'accident ou de sinistre?\nNous espérons que toutes les personnes impliquées sont saines et sauves. Si ce n'est pas le cas, veuillez d'abord contacter les services de secours. \n\nEn cas d'accident ou de sinistre, les choses suivantes doivent être faites : \n'- En principe, tout accident ou sinistre doit être immédiatement signalé à la police, qu'il ait été causé par vous-même ou par un tiers et même si aucun tiers n'est impliqué.\n'- En tant que locataire, vous êtes tenu de veiller à ce que SIXT reçoive toutes les informations nécessaires à l'évaluation de l'événement. \n'- Contactez donc le service clientèle de SIXT share (lien vers https://www.sixt.de/share/kontakt/) par téléphone ou sur place et ne le quittez pas avant de l'avoir fait.\n'- La location ne prend fin qu'après la restitution du véhicule, même en cas d'accident ou de sinistre. Si le véhicule n'est plus en état de marche, la location prend fin avec la remise du véhicule à l'entreprise de remorquage, après accord avec le service clientèle sur . \n- Envoyez votre rapport d'accident écrit ou le formulaire SIXT de déclaration de sinistre dûment rempli - si possible avec des photos de tous les dommages et du lieu de l'incident - au service clientèle de SIXT share. \n   N'oubliez pas de nous communiquer le numéro de dossier de la police. \n\nVeuillez impérativement consulter nos CGV (lien vers https://) pour connaître la procédure détaillée en cas d'accident ou de sinistre.\n\nQuel est le montant de la franchise en cas d'accident?\nDans les tarifs actuellement en vigueur par minute, par heure ou par jour d'un véhicule SIXT share, une assurance tous risques et contre le vol est incluse, la franchise par sinistre s'élève à 950€. Vous pouvez réduire la franchise en ajoutant l'option de protection correspondante dans l'application SIXT. Pour plus d'informations sur nos options de protection, veuillez consulter notre page tarifaire, le prix actuellement en vigueur de l'option de protection pour le véhicule que vous avez choisi sera affiché au moment de la réservation dans l'application SIXT. Nous vous recommandons de souscrire à l'assurance tous risques et contre le vol avec une franchise réduite, afin d'éviter un lourd fardeau financier en cas de sinistre. L'assurance tous risques et contre le vol couvre les dommages accidentels que vous causez au véhicule de location. De même, la protection contre le vol intégrée vous couvre en cas de vol de véhicule. Sans assurance tous risques et contre le vol, vous êtes responsable des dommages au véhicule jusqu'à concurrence de la valeur totale du véhicule plus d'autres dommages remboursables (par exemple, dépréciation, frais d'expertise, etc.), s'ils ne sont pas clairement imputables à un tiers. L'assurance tous risques pour les dommages accidentels peut être réduite ou annulée en cas de faute grave ou intentionnelle de la part du conducteur responsable du sinistre, ou en cas de violation grave ou intentionnelle des obligations contractuelles."}}